Gale Fernow

Principal, User Experience

University of Maryland – B.A. Speech Communication

As an advocate for human-centered design for over 25 years, Gale spent her early career designing and implementing technology for “non-technical” end users like plumbers, electricians, and doctors. Today she works with digital product teams by balancing rigor with pragmatism, involving a diverse pool of users and stakeholders, and challenging assumptions to design solutions that are not only valuable and easy to use but accessible, inclusive, safe, and compassionate. Before Amgen, she worked to develop and implement early telemedicine systems and programs for medically underserved communities. She has worked for several healthcare startups, the US military and NATO, and a consumer research magazine – in a variety of roles including product management, research, analysis, design, development, testing, and implementation.

Get to know Gale Fernow

What are you most proud of in your work or life?

That I have “invented” my career and taken a non-traditional approach that highlights my strengths.

What are your passions and hobbies?

Making bread, traveling, and being outdoors. Recent Amateur Radio licensee.

Do you have a personal motto or other words to live by?

You make zero percent of the shots you never take.

Favorite snack food?

All the cheeses!